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Betano UK

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Betting issues

Betting issues

5 articles

Settlement / outcome issues

Settlement outcomes & adjustments
Why hasn't my bet been settled?

Placement / in-play / errors

You don't offer a market I want to bet on, is there anything I can do?
My bet has been rejected, why?
Why am I having a problem placing an In Play bet?

Betano UK

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The website is operated by BV Gaming Limited (trading as “Betano”), a company registered in Gibraltar (company registration number 42734). BV Gaming Limited’s registered office is located at Suite 23, Portland House, Glacis Road, Gibraltar, GX11 1AA and its trading office is located at Suite 2:01, World Trade Center, Bayside Road, Gibraltar, GX11 1AA.

BV Gaming Limited is licenced and regulated as an online gambling operator in: 1. Great Britain by the Gambling Commission of Great Britain under account number 39576; 2. For users located in any other jurisdictions, in Gibraltar, BV (Gibraltar) Limited is licenced by the Government of Gibraltar under licence numbers 001 and 014 and regulated by the Gibraltar Gambling Commissioner. Live information is for guidance only and can be subject to delays. Click here for more details. We may also require documents from you for your account verification before you can withdraw funds, please Click here for more details.

The National Gambling Helpline number (0808 8020 133)